Hospital Human Resources Professionals Discuss Critical Employee Skills & Training Best Practices

Valley Glen, CA – You can’t be in healthcare, unless you care-was the theme amongst Human Resources professionals from hospitals in the greater San Fernando Valley at the Hospital HR Dialogue on Thursday, April 17 at Los Angeles Valley College. Hosted by The Valley Economic Alliance and Regional Higher Learning Consortium, HR professionals shared employee training best practices, critical employee still sets and how to access state dollars to reduce incumbent training.

“The Health Workforce Initiative provides education and training programs to meet emerging demands for health care industry workers and facilitates a California Community College response to the labor market and training needs of the health care industry with needs assessment, job analysis, customized training programs and workforce readiness,” said John Cordova, Director, California Community College & Deputy Sector Navigator for Health, South Central Coast Regional and discussed upgrading skills for current employees through training.

Moderated by Roland Santos, Chief Nursing Officer, Sherman Oaks Hospital, hospitals discussed & shared what positions they have difficulty finding qualified applicants, nursing training programs for new staff, specialties and qualities they look for in an employee, Employment Training Panel and funding.

Deborah Gac from Providence Health & Services shared that the most important skills and qualities they look for in applicants are organizational values, communication abilities, customer service skills, grace under pressure, resourcefulness, collaborative and tech savvy. “We aim to build a person, rather than build a skill,” Gac added.

Participating hospitals, colleges and companies included Providence Health & Services, Sherman Oaks Hospital, Los Angeles Valley College Respiratory Therapy Program, Los Angeles Valley College Job Training, CSU Northridge Career Center, Glendale Community College, Casa Loma College Career Services, and Ricoh.